Keeping Canadians safe

All travellers are required to provide contact and quarantine information upon and after entry into Canada. This is part of Canada’s efforts to reduce the spread of COVID-19 and prevent importation. This information is crucial to Canada’s response to COVID-19.

Paper forms can be incomplete or inaccurate, and can take days to process. To help provinces and territories protect their citizens, the Government of Canada is moving to a safer and faster paperless process.

Requirements for entry and after entry to Canada

Requirements for entering Canada by air

As of November 21, 2020, if you’re flying to Canada as your final destination, you must use ArriveCAN to submit your:

• travel and contact information
• quarantine plan (unless exempted under conditions set out in the mandatory isolation order)
• COVID-19 symptom self-assessments

You must use ArriveCAN before you board your flight to Canada.

• If you’re using the ArriveCAN app, your window to submit information opens 90 days before your flight.
• If you submit your information by signing into ArriveCAN online, your window opens 14 days before your flight.

Once you submit your information through ArriveCAN:

• a receipt will be displayed
• be ready to show the receipt to a Canadian border services officer
• you can show your receipt from the app as a screenshot or printout

If you don’t travel with a smartphone

Submit your information before you leave your point of departure by signing in online.

No data on your phone

Submit your information before you leave and take a screenshot to show upon entry into Canada.

No computer or smartphone

You can sign in online on any personal computing device, like those found in Internet cafés or libraries. If you don’t submit your information through ArriveCAN, you won’t be denied boarding but you may:

• face additional delays at the border for public health questioning
• be subject to enforcement action, which can range from verbal warnings to $1,000 fine

Exceptions to mandatory digital submission

Travellers who are in transit to another country (and aren’t leaving the secure area at the airport) shouldn’t submit their information through ArriveCAN.

Entering Canada by land or sea

If you’re travelling to Canada by land or sea, you’re strongly encouraged to submit your travel information through ArriveCAN. This will speed up processing at the border and limit points of contact.

Show your ArriveCAN receipt to the border services officer.

Requirements after you’ve entered Canada

As of November 21, 2020, all travellers, whether you travel by air, land or sea, must report daily after your entry into Canada. If you’re entering Canada for exempt travel, you don’t have to report after you’ve entered.

You must report to:

• confirm that you’ve arrived at the address you provided for your quarantine or isolation location within 48 hours of your entry into Canada
• complete daily COVID-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms

If you don’t complete your reporting after you’ve entered Canada, you may receive phone calls or public health follow-ups

How to use ArriveCAN

Use ArriveCAN to submit your information easily and securely before your arrival in Canada. ArriveCAN is available to download as a mobile app or you can sign in online.

Whether you’re entering Canada by air, land or sea, use ArriveCAN to:

• provide required contact information for you and your family travelling together
• answer questions about your quarantine plan if your trip isn’t exempt from quarantine requirements
• get an ArriveCAN confirmation receipt to show to border services officers
  • take a screenshot or print your confirmation if you sign in online
• report after your entry and complete COVID-19 symptom self-assessments.

Your privacy is protected

ArriveCAN:

• doesn’t use GPS or other technology on your mobile phone to track your location
• uses only the information provided by you, the user

Learn more at www.canada.ca